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These terms govern your use of heatheryoungcounselling.com. By accessing this site, you agree to these terms. If you do not agree, please do not use the site.
Heather Young, MSW, RSW, PMH-C operates this site as a Registered Social Worker in private practice in Ontario, regulated by the Ontario College of Social Workers and Social Service Workers. This site provides information about the practice; it is not therapy itself.
Last updated: May 17, 2026
heatheryoungcounselling.com is the website of Heather Young Counselling. The site exists to share information about the practice, the services offered, and how to get in touch. Browsing the site, reading the content, or sending a contact email does not by itself establish a therapist-client relationship. See Section 4 for how that relationship actually begins.
I am not a crisis service. If you or someone you love is in immediate danger, please contact a crisis line, your local emergency room, or 911.
This website provides information about Heather's practice; it is not therapy and it is not an emergency or crisis service. If you are in crisis, please use the resources above rather than waiting for a response from this site or from Heather directly.
The content on this site, including pages about specific concerns like postpartum depression, mom rage, parent burnout, child sleep, grief, infertility, and life transitions, is for general informational purposes only. It is not a substitute for individual assessment, diagnosis, or treatment by a qualified mental health professional. Reading this site does not establish a therapeutic relationship with Heather. If something you read here describes what you are going through, the next step is to reach out and talk.
A therapist-client relationship with Heather only begins after a deliberate intake process. Browsing the site, submitting a future contact form, sending an email, or having a free 15-minute phone consultation does not, by itself, make you a client of the practice.
The intake process is intentional. Heather wants to make sure she can serve a new client well before committing to ongoing work. The steps are:
Heather does not currently take new therapy clients who have not first spoken with her directly. This is a deliberate practice decision, not an obstacle. It protects the quality of the work.
How Heather handles personal information collected through this site and through the practice is described in the Privacy Policy. The Privacy Policy and these Terms work together. If something is covered in detail in the Privacy Policy, it is not repeated here.
The text, structure, and design of this site are the property of Heather Young Counselling. Please do not copy or reproduce site content without permission. If you would like to quote or link to something here, contact Heather first using the details at the bottom of this page.
This site occasionally links to other resources, such as professional organizations, government privacy authorities, or external services. Those linked sites are not under Heather's control. A link is not an endorsement, and Heather is not responsible for the content, accuracy, or privacy practices of any external site. Please review the terms and privacy policies of any third-party site you visit.
To the extent permitted by Ontario law, Heather Young Counselling is not liable for any loss, damage, or harm arising from your use of this site, your reliance on its content, or your decisions made based on it. The information on this site is not a substitute for professional advice tailored to your situation.
Nothing in these Terms limits any responsibility Heather has under the Personal Health Information Protection Act (PHIPA), the Ontario College of Social Workers and Social Service Workers' standards of practice, or any other law that applies to her professional conduct.
These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada. Any disputes arising from these Terms or your use of this site will be addressed under those laws.
These Terms may be updated from time to time. The Last updated date at the top of this page shows when they were most recently changed. Material changes will be communicated in a way appropriate to their significance.
For questions about these Terms: